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I'm trying to reinstall a printer (Brother MFC-250C) onto a Toshiba laptop (Vista 32-bit) and get the following error message:
DIFxDriverPackagePreinstall Error =2
I contacted the Brother support team and they gave me a copy/paste answer from their website (as if I hadn't spent far too many hours trawling the www for answers).
1. Please try temporarily disabling any third party anti-virus or firewall programs before attempting to install the Brother MFL-Pro Suite again. If you're not sure how to temporarily disable your anti-virus or firewall programs please contact the manufacturer of these programs for further assistance.
This didn't work.
2. If disabling your third party anti-virus or firewall does not resolve the issue, this may also occur if there is a problem with the DriverPackagePreinstall function pre-installing a driver package for a Plug and Play (PnP) function driver in the DIFx driver store. Please contact your PC manufacturer for further assistance.
Lost me at HELLO!!!
I'm hoping that one of the many tech genius type folk we have on here can help me with fixing the issue either #2 above or something else.
Many thanks
JK