insurance advice required

[zimeric]

folks - anyone work in the insurance industry?
I need advice: I had a break-in a few months ago and my insurance covered my losses. however one of their "preferred suppliers" has not been able to source a Camera tripod quick release shoe that was stolen with my camera. On its own, its worth a fraction of the whole tripod but without it, my tripod is useless.

their supplier has been stalling for over 8 weeks now and still has no ETA on getting me this item.

what do i do?

Im thinking of demanding they replace my tripod with a complete unit as its like having a car that's engine cannot be replaced - its written off right?
is that possible... is it usually something that is done?

[Action Hardcore]

LOL

[Hansie]

Give Trident Insurance brokers a call - Mr. Teague or Mr. Wolozny. Tell him you're a fan of Neddies.

[Thequeerone]

Department of Consumer Protection will be able to tell you your rights - go forth and click

[Burgs]

Get a dog.
Make it a big one.

[shasta]

Sound advice. Preferably a big blue merle.

[hertryk]

folks - anyone work in the insurance industry?
I need advice: I had a break-in a few months ago and my insurance covered my losses. however one of their "preferred suppliers" has not been able to source a Camera tripod quick release shoe that was stolen with my camera. On its own, its worth a fraction of the whole tripod but without it, my tripod is useless.

their supplier has been stalling for over 8 weeks now and still has no ETA on getting me this item.

what do i do?

Im thinking of demanding they replace my tripod with a complete unit as its like having a car that's engine cannot be replaced - its written off right?
is that possible... is it usually something that is done?

I am a Financial Adviser...Threaten them with Consumer Protection..You paid for a policy and should get what was stolen..if they are unable to supply through their preferred suppliers tough nuts, they give you the cash for you to get it....Don't stand for any messing, and don't accept any less than you think the replacement is worth....

[LarryNJ]

Or just send them HERE

[Ecky]

I am in the insurance industry here in Perth.

pm me so I can get some more details and I will try to help.

[zimeric]

Or just send them HERE

nice try Larry

this is the one im waiting for though:
http://www.shopping.com/xPO-Slik-Sli...0-U6000-SDV-20
yes $11 worth but without it my $200 tripod is useless...

thanks for the advice guys.. im waiting for a service manager to get back to me with a decision on whether they will pay me out for it or not...

[LarryNJ]

nice try Larry

this is the one im waiting for though:
http://www.shopping.com/xPO-Slik-Sli...0-U6000-SDV-20
yes $11 worth but without it my $200 tripod is useless...

thanks for the advice guys.. im waiting for a service manager to get back to me with a decision on whether they will pay me out for it or not...

How much time have you wasted for $11?